Notes
Writing on design, systems, and craft—short posts and longer reflections.
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Design for understanding, not just action
Fintech is one of the few spaces where UX directly shapes how people understand their own money. That changes the responsibility of the work. I've been seeing more patterns that are very effective at driving action, but introduce just enough ambiguity... read more
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The first version lasts longer than you think
Nobody really tells you this, but the version you ship under pressure tends to stick. The one that went out quickly because there was a deadline, because engineering was waiting, because it worked well enough... read more
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When useful becomes "AI-Powered"
A search bar that returns relevant results is useful. It is not AI. But somewhere between the roadmap and the release notes it becomes an "AI-powered experience" and nobody says anything, because questioning it feels like questioning the future itself... read more